Question 1

What documents do I need for a UAE visa application?

Accepted Answer

A passport valid for at least 6 months, a recent passport-style photo, and proof of onward travel and accommodation. We provide the exact checklist for your nationality and visa type once you get in touch.

Question 2

How far in advance should I book a desert safari?

Accepted Answer

For a standard group departure, 1-2 days ahead is usually enough. For a private safari or during peak season (October-March), we recommend booking at least a week in advance to guarantee your preferred time slot.

Question 3

Can I book a private yacht charter for a special occasion?

Accepted Answer

Yes — private charters are available for anniversaries, proposals, birthdays and corporate entertaining, from a couple of hours up to a full day along Dubai's coastline.

Question 4

Do you handle corporate events for large groups?

Accepted Answer

Yes. Team building, gala dinners, product launches and full MICE services are handled through a single RFP process, so you get one tailored quote regardless of group size.

Question 5

What is your cancellation and refund policy?

Accepted Answer

It varies by service — desert safaris and yacht cruises allow a full refund up to 48 hours before departure, while weddings and corporate events follow signed contract milestones. See our Refund & Cancellation Policy page for the full breakdown.

Question 6

How quickly will someone respond to my enquiry?

Accepted Answer

Every enquiry has a promised response window based on how urgent it is — most are responded to within 30 minutes during business hours, and urgent same-day requests are prioritized further.

Tell us what you have in mind.

Request a quote